Safety and Privacy

Regarding our privacy policy,
We will strive to ensure that our customers can enjoy their time safely and securely in accordance with Japanese laws and regulations.

Collection of personal information

SM Tokyo Group (hereinafter, "our group") will obtain the following types of information about customers in providing services. Depending on the content of the information, it may not be considered personal information.

(1) Information provided by you
All information provided by customers to the Group, such as name (name used at time of use), email address, mobile email address, and telephone number (including mobile phone number).
(2) Information mechanically acquired through access

Information about the IP address used when your computer connects to the Internet and your mobile phone's device identification.
When you access a website operated by our Group, information such as your browser type and version, operating system, platform, etc., is collected, including the page you viewed (URL) and the date and time of your visit.
In addition to the above, information such as access information obtained using cookie and web beacon technology is automatically collected and stored each time you use our services.

Purpose of use of personal information

The Group will use the personal information of customers that it acquires for the following purposes.

(1) Our group’s advertising or marketing, etc.

Providing information such as various e-mail newsletters for customers
Providing information about our services via email
To personalize your experience using your browsing history on websites operated by our Group.
To analyze your use of our services and develop new services and improve existing services
To contact customers in relation to services such as surveys, campaigns, and the exchange of opinions and information

(2) Response to customer inquiries

Responding to inquiries from customers to the Group via e-mail, etc.

(3) Use necessary for the provision of services provided by our group in connection with (1) and (2) above
(4)Other

Personal information may be used for purposes not specified above for individual services. In such cases, such information will be posted on the web page of the individual service.

en_AUEnglish (Australia)

Reservations and enquiries

Please feel free to contact us with any questions. Our professional concierge will answer your questions.

*If you are using a smartphone, tapping the QR code below will launch each application.

[Urgent] We are looking for a coordinator who can introduce foreigners and tourists staying in Japan.
If you can speak both English and Japanese, you can earn high wages in a short period of time.
Please contact us for more details.